Making sure all your American Express OPEN transactions are sent automatically to QuickBooks Online with this American Express app.
Make sure all your American Express OPEN transactions are sent automatically to QuickBooks Online with this American Express app. This is an extremely helpful app especially if you are a small business owner wanting to track business card expenses. Thanks to the app, there is no need to manually export statements and match receipts. If you opt for Receipt- Match along with American Express OPEN, you can manage all of your expenses in one place – QuickBooks Online. With Receipt Match, all receipts that are uploaded will automatically be sent to your QuickBooks Online account.
It comes free with Business Cards from American Express OPEN.
|Connect to QuickBooks||$0||999||Free with Business Cards from American Express OPEN|
You can call the number on the back of your Amex Card or alternatively, try their support number.
Phone Support: 1-800-492-3344
Pros of American Express
This app is a lifesaver; with this American Express app, you no longer have to spend time on exporting your transactions into QuickBooks Online and then matching them. The seamless and error free integration allows you to keep track of all transactions right in QuickBooks.
Another much appreciated feature is the option to get all individual employee card transactions into the main account, saving the effort required to track them individually.
Cons of American Express
Although it’s free and there is no charge for using it, this app is practically useless unless you have enrolled for American Express OPEN and Receipt-match; so you need to be sure of what services you have opted for on your business card before downloading the app.
Another thing that we think could be an issue for users is initial setup and sync issues. Quite often we had to reinstall the app repeatedly as the transactions were not being imported properly.
Coming to their customer support, the long waiting to just be connected to a customer support agent can be really frustrating.